Privacy Policy

1. Introduction

At Social Society, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive email builder platform.

2. Information We Collect

We collect information that you provide directly to us:

• Account information (name, email, password)
• Profile information
• Email content and templates
• Payment information
• Communication preferences
• Social media profile information (when you connect through social platforms)
• Feedback and survey responses
• Customer support communications

We also collect information automatically:

• Usage data and analytics
• Device information (IP address, browser type, version)
• Location data
• Cookies and similar tracking technologies
• Mobile device information (when accessing through mobile)
• Interaction data with our website and services

3. How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Processing your transactions
• Sending you important updates
• Analyzing and optimizing platform performance
• Ensuring AMP compliance
• Preventing fraud and abuse
• Personalizing your experience
• Conducting marketing and promotional activities
• Organizing events and webinars
• Investigating and preventing unauthorized access

4. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners
• Email delivery services
• Analytics providers
• Legal authorities when required
• Credit reference agencies (for payment processing)
• Marketing and promotional partners
• Business partners during mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup systems
• Employee training on data security

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent
• Opt-out of marketing communications
• Request restriction of processing
• File complaints with data protection authorities

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and collect usage data. These help us:

• Understand how our website is being used
• Measure the effectiveness of our marketing campaigns
• Customize the website for you
• Make advertising messages more relevant

You can control cookie preferences through your browser settings. For more information about our cookie policy, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses for data transfers
• Compliance with international data protection standards
• Regular assessment of data transfer risks
• Transparent reporting of cross-border transfers

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]